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Privacy Policy

Privacy Policy

Effective Date: March 1, 2026

CebuDrive (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the CebuDrive mobile application and related services.

1. Information We Collect

When you use CebuDrive, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Account login details

Location Information

  • GPS location when using navigation or ride services

Device Information

  • Device type

  • Operating system

  • IP address

  • App usage data

Some apps also automatically collect device and usage information such as IP address or operating system to analyze usage and improve the service.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the CebuDrive service

  • Process bookings or transportation requests

  • Improve the functionality and performance of the app

  • Send important notifications and updates

  • Provide customer support

3. Sharing of Information

We may share your information with:

  • Service providers and partners that help operate the app

  • Payment processors for transactions

  • Government authorities if required by law

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or destruction.

However, no system can guarantee 100% security.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide the services

  • Comply with legal obligations

  • Resolve disputes

6. Your Privacy Rights

You may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your account and personal data

To exercise these rights, contact us at the email below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.

Continued use of the app means you accept the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: cebudriveph@gmail.com
Address: Cebu, Philippines